UPService, our technical assistance facility uses highly trained engineers to provide a reliable and competent technical support and after-sales service.
UPService can provide customers with:

A dedicated CALL CENTRE for connection to the UPService organisation. UPService personnel are always available and ready to provide advice and assistance regarding UPS installation, maintenance, fault finding and repair.

The new free SWAP assistance service

ON SITE a site based service for larger UPS that cannot be transported back to the UPService facility, either inside or outside warranty. A fast repair on site is guaranteed through the use of state-of-the-art UPS technology and the professionalism of the UPService personnel and Authorised Assistance Centres. UPService guarantees that failed parts are replaced with functioning ones, tested and updated in order to maintain the safety, reliability and operating characteristics of the UPS.

Do you have questions regarding secure climate control, thermal management or acoustic alarm solutions? Here you can download the latest edition of the Pfannenberg calculation software and calculation sheets: PSS our newest HTML based software package will help you size Filterfans, Cooling Units, A/W Heat Exchangers and Heaters for your electrical enclosures. The software accounts for both indoor and outdoor applications and can assist you in calculating the heat dissipation within your cabinet, component by component. Within a few steps, the user-friendly PSS will guide through the entire calculation process. At its end it will provide you with a detailed report. For your convenience, the report can be printed or imported into your preferred office software tool for additional processing. The following languages are currently supported by the software: english, german, french, italian, dutch, swedish, czech, polish, chinese and russian. The standard language setting of the software after the installation is german.